Trafalgar Towers adopts the following practice when dealing with cancellation of a holiday booking.
If the booking is cancelled 28 days or more prior to the planned date of arrival, there will be a full refund less an administration fee of $35.00.
If the booking is cancelled less than 28 days prior to the planned arrival date, there will be no refund unless and until the premises are re-let for the total period of the original booking. An administration fee of $35.00 will be deducted from the deposit held before the remainder is refunded.
A booking that has not been confirmed by a deposit being paid is not guaranteed.
A deposit of $200.00 per week, or part thereof, will confirm a booking during the low season.
A deposit of $400.00 per week, or part thereof, will confirm a booking in mid or high seasons.
The balance of the tariff is due on arrival.
For bookings in excess of four weeks, the equivalent of one weeks rent is required for a deposit.
The administration fee covers the cost of processing the booking, receipting and banking the money, cancelling the booking from the system, processing the refund, confirming the refund and meeting bank charges.